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Australian hoteliers look to Swisstrade to elevate their guest room experiences

Featured in the AccomNews Autumn 2022 issue.

Since 1997 Swisstrade has strived to help Australian hotel owners and operators challenge the status quo in their selection of guest room supplies and equipment. Partnering with hoteliers early in the design and development phase allows Swisstrade to share knowledge of the latest trends, brands and products, to guide operators on more sustainable and economical choices, and to impart recommendations that elevate the overall guest journey.

Swisstrade recently worked closely with the owners and management team of the all-new Aiden Hotel Darling Harbour to create an innovative and memorable guest room experience. “We are incredibly proud of our association with Aiden Darling Harbour and the journey we have embarked on with owner/operator Nicolas Chen two years before opening. Together, we have curated a guest room experience like no other, adding unexpected and memorable touches in every aspect of the guest experience” says Peter Weingartner, Principal of Swisstrade.


Sustainable yet luxurious bathroom amenities

Selecting the right range of bathroom amenities is imperative for any hotel brand. At Aiden, it was about finding something unique with a balance between luxury, wellness, and sustainability. The Rituals bathroom amenities range stood out to the owner Nicholas Chen. "We love that Rituals is a fully-fledged luxury lifestyle brand which takes a holistic approach to skincare and wellness. The focus on sustainability and the fact that Rituals is a B-Corp Certified company was very important to us and our guests.” The Aiden is the first independent hotel in Australia to offer the Rituals brand in a sustainable, refillable dispenser which presents guests with a premium experience whilst reducing the hotels environmental footprint.

Memorable experiences with innovative guest room touch-points

The design of the guest rooms at the Aiden utilises every space in a smart way. From the entrance to the bedside to the bathroom, a lot of thought has gone into every touch-point and how it impacts the overall quality of the guest journey. Reliable and innovative room supplies and equipment complement the design, which is why leading hotel products from French innovator JVD were selected. The JVD garment steamer for instance is the talking point of the wardrobe set-up, as it replaces a standard iron in the guest rooms and has proven immensely popular with guests.

By your side during the planning and fit-out process

Choosing the right partner to help select reliable, sustainable and innovative guest room supplies and equipment ensures that guests walk away with a memorable experience whilst hotel operators improve the bottom line and their eco-friendly practices.

Contact our Swisstrade’s hotel room specialists for more information.

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