About Swisstrade

Supporting Australian hoteliers for over 25 years

For over 25 years, Swisstrade has been elevating the guest experience by bringing the latest in product innovation and manufacturing excellence to hotels, resorts and accommodation providers across Australia, New Zealand and the Pacific Islands. Established in 1997 with the introduction of environmentally responsible bathroom amenity dispensers, and as the exclusive Australian distributor of ADA Cosmetics International, we were proud to lead the way with the industry’s first hotel-specific, factory-sealed and recyclable dispenser system. Since then, we have expanded our range to include a comprehensive selection of operating supplies and equipment, becoming a trusted partner to hoteliers, developers and procurement teams alike.

Today, Swisstrade remains proudly Australian owned and operated, with offices and warehouse facilities in Sydney, Melbourne and Perth, supported by distribution partners nationwide. Drawing on our hotelier background and global network of leading brands, we provide personalised, end-to-end solutions that deliver operational excellence, asset value and memorable guest experiences — all underpinned by a strong commitment to sustainability and innovation.

Our Expertise

As specialists in Hotel Operating Equipment & Supplies, we focus on creating meaningful touch points that deliver on three critical outcomes: operational excellence, unique guest experiences, and long-term asset value. From resupply to full project procurement, we work closely with hoteliers, developers, interior designers and procurement teams to source, design, manufacture and consolidate the right solutions across every department.

With our hotelier background and decades of experience, we understand the practical realities of running a property. We know that operating supplies and equipment are often underestimated, yet they play a vital role in shaping the guest journey and ensuring commercial viability. That’s why we provide a consultative, end-to-end approach — from early engagement and project planning through to on-site support, delivery and resupply — giving you the advantage of expertise, reliability and industry-leading brands at every stage.

Partnerships at Your Advantage

With many years of exposure to the accommodation sector, we bring independent expertise and a deep understanding of industry trends to your table. By supporting national and international partnerships with leading hotel-specific brands, we consolidate product categories and deliver consistent quality and innovation across your property.

Our partnerships are not just transactional — they are designed to create real operator advantages. We maintain a guest-centric approach that ensures every solution enhances efficiency, strengthens brand standards and elevates the guest experience.

Our Commitment to Sustainability

Sustainability is at the heart of Swisstrade and drives the innovation behind many of our most popular solutions. As first-to-market with patented bathroom dispensers in 1997, we have helped eliminate millions of single-use amenities. Today, our appliance repair program extends product lifespans, and our eco-friendly ranges — from plastic-free slippers to wattage-optimised appliances — continue to set new benchmarks in sustainable hospitality.

We partner with brands holding the world’s most recognised environmental and social certifications, including Cradle-to-Cradle, EcoVadis, FSC, PEFC, B-Corp, Fair Trade, Certified Organic, Certified Vegan and GRS. As a proud member of the Australian Packaging Covenant Organisation (APCO) and Ecotourism Australia, we actively promote sustainable packaging, a circular economy and culturally responsible tourism.

Our commitment also extends to our supply chain and operations. We continuously review logistics to minimise emissions, collaborate only with like-minded eco-conscious manufacturers, and operate from a green star-rated warehouse featuring solar energy, LED lighting, recycling systems and greywater use. By choosing Swisstrade, hoteliers can reduce waste, lower carbon emissions and demonstrate a genuine commitment to environmental and social responsibility — while delivering the exceptional guest experiences today’s travellers expect.